Terms of Service

These Terms constitute a binding agreement between you and KOKO. You represent that you are at least 18 years old, or have obtained parental / legal-guardian consent if required by your local law. By creating an account or otherwise using the Service, you accept these Terms and our Privacy Policy.

KOKO Hair Consultation is a professional tool for hair stylists that provides:

• Hairstyle Simulation: upload a customer's photo and one or more reference hairstyles, and the Service produces a preview of the customer wearing each style.
• Personal Hair Analysis: upload a customer's photo and the Service produces a multi-panel analysis card recommending suitable, neutral, and unsuitable hairstyles for that face.

Image generation is performed by a third-party AI service integrated as a backend dependency. We do not warrant the accuracy, fidelity, or aesthetic quality of any generated image, nor that real-life salon execution will perfectly match a previewed result.

• Accounts are created via OAuth providers (currently Google and GitHub). We do not store your social-account password.
• Newly created accounts enter a pending state and must be approved by a platform administrator before access is granted.
• You agree to provide accurate identifying information. Your account is for your individual use. You may not transfer, sell, or share your account credentials.
• You are responsible for all activity that occurs under your account, including any consumption of usage quota or third-party API costs.

• Platform Mode (default): the Service uses its own upstream AI credentials to fulfil generation requests. Your usage is metered against a monthly quota set by the administrator. The quota resets at 00:00 (Asia/Taipei) on the 1st of each calendar month. Unused quota does not roll over.
• Bring-Your-Own-Key Mode: at the administrator's discretion, you may attach your own AI provider API key. In this mode, generation costs are billed directly to your AI provider account. The Service does not charge any markup, referral fee, or surcharge for this routing.
• If a generation request fails before the AI service produces a usable image, your platform-mode quota is automatically refunded. Costs already metered by the upstream AI provider (e.g. partial token consumption) are not refundable.

• Your Content means any image you upload or any text input you provide (including, but not limited to, customer photos, reference photos, and color preferences).
• You retain ownership of all rights, title, and interest in Your Content. You grant the Service a limited, worldwide, non-exclusive, royalty-free license to process, transmit, and store Your Content solely to operate and provide the Service.
• You represent and warrant that you have all necessary rights, consents, and authorisations to upload Your Content and to grant the license above. In particular, when uploading customer photos you confirm you have the customer's consent to process their image for the purpose of the Service.
• You are solely responsible for the legality of Your Content and for any third-party claims arising from your upload.

You agree NOT to use the Service to:

• Upload, generate, or distribute content that is illegal, hateful, harassing, defamatory, sexually explicit, or violently graphic;
• Generate non-consensual intimate imagery, deepfakes of real people without their consent, or any content depicting minors in sexual or sexualised contexts;
• Forge, fabricate, or alter identification documents, signatures, or other instruments of identity verification;
• Reverse-engineer, decompile, scrape, or attempt to bypass any rate limit, quota, authentication, or security mechanism of the Service;
• Resell, redistribute, or commercially exploit the Service or any output of the Service in a way that competes directly with the Service;
• Make automated bulk requests intended to degrade the Service's availability or to evade billing controls;
• Violate any applicable law or third-party right, including intellectual property, privacy, publicity, or contractual rights.

• Outputs generated by the Service ("Generated Content") are produced by a third-party AI model based on Your Content and our prompts. Generated Content may contain inaccuracies, artefacts, or aesthetic flaws.
• Subject to applicable third-party AI service terms and these Terms, ownership of Generated Content vests in the user who requested its creation. The Service does not claim copyright in Generated Content.
• We do not warrant that Generated Content is free from third-party rights, fit for a particular purpose, or suitable for commercial reproduction. You are responsible for any clearance required before public use of Generated Content.
• The Service does not promise that real-world hair styling outcomes (after cutting, dyeing, or perming) will match Generated Content. Real outcomes depend on hair texture, stylist technique, and tools used.

• The Service, including its source code, user interface, trademarks, logos, and brand identity, is owned by KOKO and is protected by intellectual-property laws.
• Nothing in these Terms grants you any right, title, or interest in the Service's intellectual property except as expressly stated.
• Feedback, suggestions, or improvement ideas you submit to us may be used by KOKO without restriction or compensation.

• The Service is provided on an "as is" and "as available" basis. We do not warrant uninterrupted or error-free operation.
• We may add, modify, suspend, or discontinue any feature of the Service at any time. Material changes affecting your account will be communicated via email when feasible.
• The Service depends on third-party AI infrastructure. If the upstream provider becomes unavailable, suspends our access, or materially changes its terms, we may pause or migrate the affected functionality without prior notice.

• You may stop using the Service at any time. To request permanent account deletion, contact us at the address below.
• We may suspend or terminate your account, with or without notice, if we believe you have violated these Terms, abused the Service, or created legal or operational risk for KOKO. On termination, any unused quota is forfeited.
• Sections that by their nature should survive termination (including but not limited to Sections 5, 8, 11, 12, 13, 14, and 15) survive accordingly.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL GENERATED CONTENT ARE PROVIDED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON- INFRINGEMENT, OR ACCURACY. KOKO DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT GENERATED CONTENT WILL BE FREE OF ERRORS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOKO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF KOKO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

KOKO'S AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO KOKO FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED USD (USD $100).

You agree to defend, indemnify, and hold harmless KOKO and its officers, employees, and agents from any claim, demand, damage, or expense (including reasonable attorneys' fees) arising from (a) Your Content; (b) your use of the Service; (c) your violation of these Terms; or (d) your violation of any third-party right, including intellectual-property, privacy, or publicity rights.

These Terms are governed by the laws of the Republic of China (Taiwan), without regard to conflict-of-laws principles. Any dispute arising from or relating to these Terms shall be submitted to the exclusive jurisdiction of the Taipei District Court, Taiwan, R.O.C. as the court of first instance.

We may revise these Terms from time to time. Material changes will be communicated via email or through a prominent notice on the Service. Your continued use of the Service after the effective date of revised Terms constitutes acceptance of those revisions. The most recent version is always available at this page.

For questions about these Terms, please contact us at bergio777@gmail.com.